If you are looking at the customer reviews, this baby might be one of the best choices for your home.
But here is the issue – you might be looking at reviews that became obsolete in the meantime.
What if the company outsourced the production since the customer review was written?
I worked in the industry for years, I know every trick in the book and even for me, it’s getting increasingly difficult to stay on top of things.
That’s why I came up with a simple system to ensure that only quality products have their place on my website. I stick with this 3 simple rules.
- I review products that are made in North America
- I review pieces that are made in Western Europe
- I remove the products from my website when I learn they are outsourced to a location I know might mess with the quality of a product
That’s how I ensure that the visitors of my website have only high quality food processors on their screens.
But, enough ramble, let’s dig into this review and see if this KitchenAid lives up to the expectations.
This review will be broken into 3 parts:
- We’ll take a look at what the company is saying
- We’ll take a look at what the customers have to say – both PROs and CONs
- I’ll interpret everything said and give my final verdict on whether I think this processor deserves to be in your kitchen
*when you look at the second rule, you might think: “But wait, she just said that the user review might become obsolete.” Let me remind you that I remove products that I learn are outsourced to fishy locations, so all of the experiences you’ll see here still stand.
So, let’s get straight into it:
The specifications of the food processor:
- 700 watt strong, 12 cup volume bowl
- highest quality blade (stainless steel)
- very quiet (features a sealed housing design)
- pulse control
- two feed tubes ( one for the mini bowl with it’s own blade)
- Smooth base makes cleaning easy
- Safe to use in a dish-washer (bowls, blades, discs)
- 16-1/8 x 8-5/16 x 10-2/5 ” in size
- full 1 year warranty (complete replacement rights)
So, KitchenAid thinks highly of their product, but it’s only bragging until we see what the end users are saying – so let’s do that.
The positive customer review of this food processors – the PROs:
- I bought this in 2011 and it’s still going strong…completely satisfied…
- I heard they are not making this thing anymore, so I got an extra one that just sits in my closet. I think that says a lot about my experience with this product…
- It chops everything from hard meat to veggies with ease…
- I use this for a wide variety of jobs, made my kitchen life so much easier…
- Just the right size for 99% of the jobs I need to do…
- Love how the tube is very wide, I have to pre-cut things only with the long vegetables…
- Just as advertised…
- Well beyond my expectations, especially for the price…
- I don’t know the reason behind KitchenAid discounting this piece every once in a while, but I am waiting for the next discount to get one for my sister…
- It does everything from shredding cheese to making salsa…if only it could make my bed, too…
- After six months of using this baby I can say that it’s a real bargain…
- Bought this for a friend and she can’t stop talking about it…
- I owned a processor that cost twice as much (it died a few months ago), so I got this one…I can’t really tell the difference so far…
- see more ratings and reviews at amazon
The negative customer review of this food processors – the CONs:
- My lid broke and I had to replace it…
- I had this processor and loved it for over 3.5 years until the motor broke. Now they are saying that it will cost me over 50 bucks to send it back for diagnosis and see if can be repaired…disappointed, judging by the reviews I though this thing will go on for at least ten years…
- Not a fan of the design and the colors…
My reviews resume:
If America’s Kitchen Test rates something as ‘best’ for years in a row, you can calmly get it without over thinking. I know how through these guys are with their reviews.
And if you find a product on my website, you can be sure that the quality hasn’t changed.
With this kind of products, I spend most of my time looking at the negative reviews and see if I can find any deal-breakers. Didn’t find any of those here. I found what I know are exceptions and simply cases of getting a flawed product. I am basing this on my experience of Quality Assurance Manager.
This is where the customer services steps in, and I know for a fact that Kitchen Aid is very customer friendly (hail to Brian 🙂 ).
Overall, great value for money and a solid investment.
- It's like having extra hands in the kitchen
- The design is not the brightest